Keeping and building customer relationships is an important part of any business, which explains why customer relationship management (CRM) is a rapidly growing sector in the IT space.  CRM is exactly what the name alludes to: Managing customer relationships but through the use of technology. It’s not just about keeping a neat contacts database but streamlining business processes such as following up sales leads, maintaining existing customer relations and deploying an effective marketing campaign through a good CRM tool...

Microsoft’s global war against software rivals Salesforce.com, Oracle and NetSuite flared up dramatically on Australian shores this morning, as the company launched the software as a service version of its popular Dynamics CRM suite locally with a slew of partners and its first customer, in addition to an aggressive pricing scheme.

Microsoft’s global war against software rivals Salesforce.com, Oracle and NetSuite flared up dramatically on Australian shores this morning, as the company launched the software as a service version of its popular Dynamics CRM suite locally with a slew of partners and its first customer, in addition to an aggressive pricing scheme.

Microsoft has announced that Australian company eSavvy has won its MAPA 2010 Microsoft New Partner of the Year Award.  Microsoft, at its Microsoft Australia Partner Awards (MAPA), chose eSavvy out of a national field of top Microsoft partners for delivering market-leading customer solutions built on the Microsoft platform. The New Partner of the Year Award recognises partners who have delivered exemplary solutions using Microsoft technologies to address customer business needs and challenges...

His job will be identifying clients' needs and ensuring they get the best package from the company, which specialises in Microsoft Dynamics CRM for the enterprise market.  Riddle has more than 25 years of experience in the IT industry, 15 of them in the CRM sector. He has worked in Britain, Hong Kong and Australia...

IT service provider, eSavvy, will be the first company to sell the human resources and payroll solution, ERMLive, in Australia. ERMLive’s offering is based on and integrated with the Microsoft Dynamics business platform and was developed by a New Zealand-based company with the same name...

Christchurch HR software company ERMLive has teamed up with Australian Microsoft CRM Dynamics partner eSavvy to raise its profile across the Tasman....

ERMLive has joined forces with eSaavy, its first Australian based distributor of ERMLive™ HR and payroll software. ERMLive™ is the most comprehensive solution for employee relationship management in Australasia . The solution was developed by experts with an established history of developing tailored HR/Payroll solutions...

 A group of Australian-based IT consultant have banded together to form a customer relationship management consultancy firm called eSavvy.  David Goad, managing director at eSavvy told CRN the company was created to specialise in the consultation and integration of Microsoft Dynamic's CRM product.  Goad said he left his position as regional sales director for Microsoft Dynamics CRM Asia Pacific to bring together consultants with previous experience in the implementation of Microsoft Dynamics CRM....

David Goad, formerly of Microsoft, has set up a strategy and IT consultancy known as eSavvy to exploit gaps he has identified in the Microsoft Dynamics CRM market....